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Frequently Asked Questions - REALTOR.com®
Q. What is REALTOR.com®?
A. It is the official site of the National Association of REALTORS®.

Q. How much does it cost for my listings to be included on the site?
A. This service is free of charge to subscribers of MLS PIN.

Q. Are MLS PIN's listings included on this site?
A. Yes, MLS PIN has an exclusive agreement to provide listings to this site.

Q. What types of listings appear on the site?
A. Single Family, Condominiums, Multi-Family, Land & Rental listings.

Q. What type of information is included in the listing?
A. The first photo of the property, the firm name, phone # and a generic description is included free of charge. Additional photos up to 6 maybe included if the listing agent chooses to pay for enhancements to REALTOR.com® directly.

Q. How often is the MLS listings put onto REALTOR.com®?
A. Every Monday through Friday, late evening REALTOR.com® pulls active listing data from the MLS System to be added to the site late the same night. (Daily updates Monday through Friday).

Q. My Listing is missing or not searchable?
A. Check the zip code that was entered for your listing into the MLS System for accuracy. If the zip code is incorrect the Listing will not appear when you search under the city and state for Find a Home. If you still cannot find your listing, please contact Jeannine Ellis at MLS PIN at 800-695-3000 x 7124 or email her at jellis@mlspin.com

Q. My Listing has inaccurate information on it?
A. REALTOR.com® pulls MLS PIN coded fields, for example, the style, number of bedrooms, baths etc. REALTOR.com® does not pull the remarks from the MLS Listing data. If you have any further questions, please contact Jeannine Ellis at MLS PIN at 800-695-3000 x 7124 or email her at jellis@mlspin.com

Q. How often are listing photos sent to REALTOR.com®?
A. Photos are pulled from the MLS system everyday Monday through Friday and added to REALTOR.com® within 24 to 48 hours.
NOTE: Only the first photo appears free of charge.

Q. My Listing has no photo?
A. Please check the H3 MLS System to make sure a photo is appearing. If you find the photo on the MLS System and still don't see it on REALTOR.com® , please contact Jeannine Ellis at MLS PIN at 800-695-3000 x 7124 or email her at jellis@mlspin.com

Q. Can I purchase or link a homepage to my listings?
A. Yes, REALTOR.com® has a sales team for MLSPIN that can assist you with information on this. Please contact:

MLS PIN REALTOR.com® Sales (866) 677-1882

Q. How do I add custom Listing ad copy, additional Photos and a headline to my listings?
A. REALTOR.com® has a sales team that can assist you with information on this. Please contact:

MLS PIN REALTOR.com® Sales (866) 677-1882


Q. Who do I contact at MLS PIN if I have a general question about REALTOR.com® ?
A. Contact Jeannine Ellis at 800-695-3000 x 7124 at MLS PIN office in Shrewsbury or email her at jellis@mlspin.com








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