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Q.
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How do I join MLS Property Information Network?
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A.
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Are you joining a company that already subscribes to the MLS service?
If the company already subscribes to the service, you will need to fill out the following forms:
1) Subscriber Information Form (signed by the manager or principal of the office)
2)Authorization for Direct Debit Form
3) We will also require a copy of your real estate broker's license, sales license, appraisal license or appraisal trainee's license.
Are you opening your own company that will join MLS PIN?
If the company is new to our service then you will need to fill out the following forms:
1)Participant Agreement Application
2)Authorization for Direct Debit Form
3) We will also require a copy of you real estate broker's license or your certified appraisal license.
4) If you are a REALTOR® member of a board of REALTORS®, we will also need you to submit a letter of good standing from your board. The letter must indicate that you are the designated REALTOR® and show the new company name.
5) If you have licensed subscribers working within your office, we require the following from each person:
A)Subscriber Information Form
B)Authorization for Direct Debit Form
C) A copy of their license.
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Q.
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What is the cost to subscribe to MLS PIN?
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A.
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REALTOR® Subscribers:
If you are joining an office (or opening your own office) and the office belongs to a board of REALTORS® as a REALTOR® member, the cost to subscribe to the service is $27.00 per month per subscriber, billed quarterly in advance.
Non-REALTOR® Subscribers:
If you are joining an office (or opening your own office) and the office does not belong to a board of REALTORS® then the cost to subscribe to the service is $40.00 per month per subscriber, billed quarterly in advance.
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Q.
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How do I reactivate my MLS PIN service?
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A.
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Are you re-joining a company that already subscribes to the MLS service?
If the company already subscribes to the service, you will need to fill out the following forms:
1)Subscriber Information Form (signed by the manager or principal of the office)
2)Authorization for Direct Debit Form (unless you already have this form on file)
3) We also require a copy of your real estate broker's license, sales license, appraisal license or appraisal trainee's license.
Are you re-opening your own company that will join MLS PIN and it has been longer then six months?
1)Participant Agreement Application
2)Authorization for Direct Debit Form
3) We will also require a copy of you real estate broker's license or your certified appraisal license.
4) If you are a REALTOR® member of a board of REALTORS®, we will also need you to submit a letter in good standing from your board. The letter must indicate that you are the designated REALTOR® and show the new company name.
5) If you have licensed subscribers working within your office, we require the following from each person:
A)Subscriber Information Form
B)Authorization for Direct Debit Form
C) A copy of their license.
If it has been less then six months:
1) You will need to put your request in writing that you would like to re-join the service and include your current office address, telephone number and fax number.
2) The Authorization for Direct Debit Form (unless this form was previously submitted)
3) We will also require a copy of you real estate broker's license or your certified appraisal license.
4) If you are a REALTOR® member of a board of REALTORS®, we will also need you to submit a letter in good standing from your board. The letter must indicate that you are the designated REALTOR® and show the new company name.
5) If you have licensed subscribers working within your office, we require the following from each person:
A)Subscriber Information Form
B)Authorization for Direct Debit Form
C) A copy of their license.
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Q.
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I am working in a new office and now I can not seem to access MLS PIN?
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A.
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The old office has notified MLS PIN that you are no longer affiliated with their company, so we have inactivated you.
We need the paperwork from the new company to transfer your id number and reactivate your MLS service.
Please have them complete the Subscriber Information Form and if you do not have the authorization for direct debit form on file with us, you will need to submit this form, as well.
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Q.
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How come I am inactive with MLS PIN? I have paid my dues!
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A.
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MLS PIN has been notified by your office to inactivate you from their roster. If this is an error the office will need to notify us in writing to re-activate your MLS service.
If you have transferred to a different office we need paperwork from the new company to transfer your id number and reactivate your MLS service.
Please have them complete the Subscriber Information Form and if you do not have the authorization for direct debit form on file with us, you will need to submit this form, as well.
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Q.
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I have a sales license, can I subscribe to the service on my own?
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A.
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You must be affiliated with a broker who subscribes to the MLS service.
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Q.
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I have an appraiser trainee's license, can I subscribe to the service on my own?
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A.
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You must be affiliated with a certified appraiser who subscribes to the MLS service.
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Q.
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Do I need to belong to a board of REALTORS® to subscribe to MLS PIN?
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A.
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No, you do not have to hold REALTOR® membership to subscribe to the service. We charge different fees for REALTORS® and non-REALTOR® members.
REALTOR® Subscribers
If you are joining an office (or opening your own office) and the office belongs to a board of REALTORS®, as a REALTOR® member the cost to subscribe to the service is $27.00 per month per subscriber, billed quarterly in advance.
Non-REALTOR® Subscribers
If you are joining an office (or opening your own office) and the office does not belong to a board of REALTORS® the cost to subscribe to the service is $40.00 per month per subscriber, billed quarterly in advance.
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Q.
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How do I close my company within the MLS PIN system, and transfer to another company?
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A.
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MLS requires a letter of instruction from you indicating that we should close your company within our system.
In the letter please include: what you would like us to do with any active agents affiliated with your office and any active or under agreement listings you may currently have in the system.
If you would like MLS to transfer your listings to the new company, please indicate this in your letter.
MLS PIN will also require the Subscriber Information Form to be filled out and signed by the manager or principal of the company you are transferring to.
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Q.
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How do I drop the MLS PIN service altogether?
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A.
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MLS requires this information in writing and signed by either the manager or principal of the office.
If you are a subscriber to the service please have your office fill out the Subscriber Information Form to drop you from their roster. Once you are dropped from the service all billing for you will cease.
If you are the principal of the office and wish to close down your office with the service, please put your request in writing by using the
Office Information Form on our forms section of the website or email us a letter instructing us to close down your office account.
You can email us directly at membership@mlspin.com.
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Q.
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I have dropped the MLS service and would like a refund of my fees paid?
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A.
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Please put your request for a refund in writing and either fax the request to
508-845-7820 or email the request to membership@mlspin.com. Refunds are granted from the date you were inactivated from the service until the end of the quarter you paid.
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Q.
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How do I change my companies' name with MLS PIN?
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A.
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You can go to our forms section on our website and fill out the Office Name Change Form. This change must be signed by the principal of the office. The completed form can be faxed to the membership department at 508-845-7820.
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Q.
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How do I open up a branch office location on the service?
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A.
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You can go to our forms section on our website and fill out the Branch Office Form.
This change must be signed by the principal of the office. The completed form can be faxed to the membership department at 508-845-7820.
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Q.
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How do I add/change my personal telephone number that is appearing on my listings?
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A.
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MLS requires this information in writing. We will need your full name, your MLS ID number and the number you would like listed as your personal telephone number.
You can fax the request to the membership department at 508-845-7820 or email the request to membership@mlspin.com
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Q.
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How do I change my home/office address and/or phone number in the system?
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A.
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It must be put in writing and mailed, faxed to us or emailed to membership@mlspin.com.
You may also use the Subscriber Information Form
or the Office Information Form
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Q.
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When are the bills for MLS fees due?
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A.
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MLS Property Information Network, Inc. bills for MLS Participation fees quarterly, one month in advance of when the quarter will begin.
The balance is due thirty days from the invoice date.
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Q.
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What if I join MLS PIN after a quarter has begun?
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A.
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If you join in the middle of a quarter your fees are pro-rated.
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Q.
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Does everyone in my office have to pay for MLS services?
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A.
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Yes, according to the MLS PIN Rules and Regulations,
"a participation fee which will be calculated on the basis of the number of licensed real estate brokers and salespersons and licensed or certified appraisers who (1) are employed by or affiliated as independent contractors with, or who are otherwise licensed with, each Participant and (2) have access to or use of the Service."
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Q.
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How do I pay by credit card?
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A.
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*NEW* - You can now pay your bill online by logging into Account Services.
You may also pay by credit card using the Credit Card Form. Please submit this form by fax to 508-845-7820 to the attention of the Accounting Department.
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Q.
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Can I automatically pay my MLS fees each quarter by credit/debit card?
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A.
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You may automate your MLS payments using our Direct Debit Form. Please submit this form by fax to 508-845-7820 to the attention of the Accounting Department.
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