MLS - Property Information Network. Inc
MLS AGENT ID PASSWORD GO
| | | | | |
Help desk info
FREQUENTLY ASKED QUESTIONS

I am trying to access Pinergy.mlspin.com on my mobile phone and it is not working. Why?
We have a special site for mobile devices: http://mobile.mlspin.com . In most cases, you will receive a java script error if you are trying to access Pinergy.mlspin.com through your mobile device; you should be typing in mobile.mlspin.com instead.

When logging into the PINERGY mobile site what do I type in for my ID and password?
The site accepts the same ID and password as Pinergy.

How can I add an icon for the PINERGY mobile site on my phone's home screen?
iPhone and Android 4.0+ users: you will see a message pop up on your screen showing you where to tap to add the site to your home screen. The icon will be named “Pinergy” automatically. If you don’t see the popup message, you can still add Pinergy Mobile to your home screen: consult your phone’s operating system help for specific instructions.

Why am I unable to save my login information on my mobile device?
Like most modern websites designed for a mobile screen, Pinergy Mobile requires cookies to be enabled to function, including saving your login information. However, iPhone users can still set their mobile browser to block cookies from third parties and advertisers (the default setting on iPhones) - the option is under Settings->Safari->Privacy & Security->Block Cookies. For all users, if Pinergy Mobile is behaving unexpectedly, consult your operating system’s instructions for allowing cookies in your browser.

Will I be required to change my password in the PINERGY mobile SITE?
No. All password changes will be managed through Pinergy.mlspin.com.

Why can’t I input or change information in the PINERGY mobile SITE?
The site is a read only, viewable access program. The site is to be used as a quick reference while you are on the road.

Can I view multiple photos on my mobile device?
Yes! Tap on the main photo, and swipe left or right to move through the photos for the listing. Or tap the “Gallery” icon at the bottom of the screen, which will bring up a gallery of all the photos. Tapping a photo in the gallery allows you to enlarge it, and tapping the “back” arrow brings you back to the gallery. Tapping the “back” arrow from the gallery brings you back to the listing with the main photo, where you can swipe to see the additional photos.

Can I access my contacts through the PINERGY mobile SITE?
Yes you can! From the main menu, tap on “My Contacts,” and a list of your active contacts will appear. You can then tap on the contact of your choice, and view details about the contact, and the property matches for all their saved searches.

Can I access my listings through the PINERGY mobile SITE?
Yes, tap “My Listings” from the main menu.

How do I find nearby listings?
As long as location services are enabled on your device, the property search screen allows you to tap “on” or “off” next to the words “Properties Nearby.” You can search distances between ½ to10 miles (in ½ mile increments) from your current location.

I cannot search nearby properties. What is wrong?
Location services need to be enabled for your mobile device’s internet browser. On an iPhone, you are usually prompted to allow location services when you first go to the search screen in the Pinergy Mobile Site. If you are not prompted, go back to your Home screen, tap “Settings-Privacy-Location Services”, make sure Location Services are “on” (indicated by green), then swipe down to see a list of your apps, and when you get to your Safari browser, tap the button to select “on” (indicated by green). Non-apple smartphones have similar settings; see your user manual for details on enabling location services on your specific device.

Welcome New Offices Copyright © 2017 MLS Property Information Network, Inc.
Request Info | (800) 695-3000 | privacy policy | Copyright Policy | contact us